Thank you for visiting zydatools.com (the “Site”). This Privacy Policy explains how ZYDA Tools (“we,” “our,” or “us”) collects, uses, and protects information when you use our Site. ZYDA Tools is operated by Zhongshi Yida Tool Factory, a manufacturer of tool carts, tool cabinets, tool trolleys, and related industrial products based in China.
By using our Site, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect two types of information:
1.1 Information You Provide Directly
- When you submit an inquiry form on our Site (e.g., via the “Contact Us” or “Request a Quote” page): your name, email address, company name, phone number (if provided), country, product of interest, and message content.
- When you subscribe to our newsletter or mailing list (if applicable): your email address and preferences.
- When you communicate with us via email or WhatsApp: the content of your messages and your contact details.
1.2 Information Collected Automatically
- Usage Data: your IP address, browser type and version, operating system, device type, pages visited, time spent on pages, referring URL, and access times.
- Cookies and Tracking Technologies: We use cookies and similar technologies to improve your browsing experience, analyze Site traffic, and understand how visitors use our Site. For details, see Section 6 below.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your inquiries and provide product information, including pricing, specifications, lead times, and OEM/ODM capabilities.
- To process and fulfill business transactions, such as orders, quotations, and after-sales support.
- To send you marketing communications (only if you have given your explicit consent), such as new product announcements, promotional offers, and industry updates. You may opt out at any time.
- To improve our Site and services, including analyzing usage patterns, fixing technical issues, and enhancing user experience.
- To comply with legal obligations and protect our legal rights.
3. Legal Basis for Processing (GDPR)
If you are located in the European Economic Area (“EEA”), we process your personal data under the following legal bases under the GDPR:
- Contract: Processing is necessary to take steps at your request before entering into a contract (e.g., responding to a quotation request).
- Legitimate interests: For improving our Site and services, provided such interests are not overridden by your rights.
- Consent: For sending marketing communications, where we rely on your explicit consent.
4. Sharing of Information
We do not sell, rent, or trade your personal information. We may share data only in the following limited circumstances:
- Service providers: Third parties who help us operate our Site (e.g., web hosting, CDN, analytics providers). They are contractually required to use your information only as instructed by us.
- Legal requirements: When required by law, court order, or government request.
- Business transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred to the successor entity.
5. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required by law. Inquiry data is typically retained for up to 3 years from your last interaction with us, after which it is deleted or anonymized.
6. Cookies
Our Site uses the following types of cookies:
- Essential cookies: Required for the Site to function (e.g., session management).
- Analytical cookies: Help us understand how visitors use our Site (e.g., Google Analytics).
- Functional cookies: Remember your preferences (e.g., language selection).
You can control cookies through your browser settings. Please note that disabling cookies may affect the functionality of our Site.
If you are accessing our Site from the EEA, UK, or Switzerland, we will ask for your consent before placing non-essential cookies, in compliance with the EU ePrivacy Directive and GDPR.
7. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request correction of inaccurate or incomplete data.
- Deletion: Request deletion of your personal data (“right to be forgotten”).
- Restriction: Request that we restrict the processing of your data.
- Portability: Request transfer of your data in a structured, machine-readable format.
- Opt-out of marketing: Unsubscribe from marketing emails at any time by clicking the “unsubscribe” link or emailing us.
- California rights (CCPA): California residents may request disclosure of categories of personal information collected, sources, purposes, and third-party recipients, and may request deletion. We do not sell personal information.
To exercise any of these rights, please contact us at the email address below. We will respond within 30 days.
8. International Data Transfers
We are located in China, and your information may be transferred to and processed in China, which may have different data protection laws than your country. By using our Site, you consent to such transfer and processing. We take appropriate measures to protect your information in accordance with this Privacy Policy.
9. Children’s Privacy
Our Site is not intended for children under 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected such data, we will take steps to delete it promptly.
10. Security
We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no internet transmission or electronic storage is 100% secure, and we cannot guarantee absolute security.
11. Third-Party Links
Our Site may contain links to third-party websites (e.g., social media pages, industry directories). We are not responsible for the privacy practices of those sites. Please review their privacy policies before providing any personal information.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last updated” date. Your continued use of the Site after any changes constitutes acceptance of the updated policy.
13. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:
ZYDA Tools
Zhongshi Yida Tool Factory
Email: info@zydatools.com
Website: https://zydatools.com